1. Acceptance of Terms
By accessing or using the FlatSearch website, reports or API (together, the “Service”), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.
2. Reports
A report is a list of dealers or distributors that we compile from public sources, mainly the dealers’ own websites, map listings and manufacturers’ dealer locators, and review by hand before delivery.
- A report reflects those sources on the date we checked them. Dealers change their lines, and their websites can be out of date or wrong.
- We do not promise that a report includes every dealer in a territory.
- Each paid report is quoted and agreed in writing, by email or otherwise, before work starts.
- Reports are for your own business use. Ask us before you resell or publish one.
3. Acceptable Use Policy (AUP)
You agree not to use the Service to:
- Reverse engineer, decompile, or extract the underlying models or algorithms of the Service.
- Use the Service to create a directly competing product or service.
- Bypass, circumvent, or attempt to bypass any rate limits or quota restrictions.
- Share, sell, or transfer your API keys to unauthorized third parties.
- Transmit any malicious code, viruses, or illegal content.
4. Service Availability and Liability
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the search results, reports or extracted content.
In no event shall FlatSearch, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
5. Payments and Refunds
By providing payment information, you represent and warrant that you have the legal right to use the payment method. Reports are paid as agreed for each order. API credits and subscriptions are strictly non-refundable. Please see our Refund Policy for full details, including how we correct report rows.
6. Account Suspension and Termination
We reserve the right to suspend or permanently terminate your account, API keys, and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
8. Contact Us
If you have any questions about these Terms, please contact us at [email protected].